TSA Members • TEC QSF Certified • Rated Excellent on Trustpilot
When your loved one needs help, our trained UK team answers in under 60 seconds. Day or night. 365 days a year. We find them, we talk to them, and we stay until help arrives.
Holden Grange is a UK personal alarm provider offering 24/7 professionally monitored SOS watches and pendant alarms with fall detection, GPS tracking, and two-way voice. All devices are 4G and require no landline or broadband. Holden Grange is a TSA member and TEC QSF certified — the only UKAS-accredited certification for UK telecare. Monitoring is handled 24 hours a day, 365 days a year by a UK-based team.
TSA Members
UK Monitoring
CE Certified
Rated Excellent
TEC QSF Certified
Cyber Essentials
The moment that matters
Here is exactly how we keep your loved one safe, from the moment the SOS button is pressed to the moment help arrives.
We carry out regular checks on your loved one, reassure them, and update you until they are in safe hands.
Your loved one presses the SOS button on their watch or pendant. Fall detection can also trigger the alarm automatically.
99.6% of calls are answered in under 60 seconds by our UK monitoring centre.
A trained operator speaks directly through the watch or pendant using two-way voice to assess the situation calmly.
We see exactly where your loved one is -- at home, in the garden, or out and about -- and share this with emergency services.
If needed, we contact 999 immediately with full details. We also call you and other family members to keep everyone informed.
We do not make one call and move on. We carry out regular checks, reassure your loved one, and update you until they are in safe hands.
When an alarm is raised, it is answered by a trained member of our team at our Alarm Receiving Centre in Southport, UK. Your loved one's name, medical notes, and emergency contacts are already on screen before the call connects. Our centre is TSA accredited, TEC QSF certified, and Cyber Essentials certified.
We understand
You cannot always be there. That is where we come in.
Life does not stop, and you cannot be by their side every moment. But knowing someone is there when it matters most makes all the difference.
At Holden Grange, we are here to provide that reassurance, every day.
Find the Right ProtectionHow protection works
Four steps. One promise. Your loved one is never alone.
Your loved one wears the device every day — in the shower, in the garden, at the shops. Protection is always on.
Falls detected automatically. One press of the SOS button sends an alert instantly. No phone needed. No app needed.
A trained UK operator answers in under 60 seconds. They speak through the device, see GPS location, and assess the situation calmly.
We contact family. We call emergency services if needed. We carry out check-in calls. We do not hang up until your loved one is safe.
Choose your device
All devices are 4G and work after the 2027 digital switchover. No landline needed.
A trained operator. 60 seconds away. On their wrist.
One button. A real person. Help on the way.
Not sure which to choose?
Find the Right Protection in 60 SecondsGetting started
No engineers, no installation, no fuss. Ready to protect in minutes.
Take our 60-second quiz or call us. We help you pick the right device and plan.
Everything arrives ready to use with clear, simple instructions.
No engineer. No broadband. Charge it, put it on, done. Call us if you need help.
From that moment, your loved one is connected to our UK team around the clock.
Not sure? Try it at home for 14 days. If it is not right for any reason, simply return it. No questions asked.
Important for 2027
The UK telephone network is switching from analogue to digital by 2027. Many older personal alarms that rely on a landline will stop working.
All Holden Grange devices use 4G mobile technology. No landline needed. No broadband needed. They work anywhere with a mobile signal and are fully future-proof.
View Our 4G Devices
Our commitment to you
When safety matters most, you need more than a device. You need a trusted partner with decades of experience.
Three decades keeping people safe. We started long before personal alarms became mainstream.
Every call answered by a real person in the United Kingdom. 99.6% of alarm calls answered within 60 seconds — measured across live monitored alarm data.
TSA members and TEC QSF certified. Independently verified to the highest UK telecare standards.
All devices use 4G mobile. Fully ready for the 2027 digital switchover. No landline needed.
Try it at home for 14 days before your first payment. Not right for you? Simply return it. No questions asked.
Qualifying conditions could save your loved one 20%. Check eligibility at checkout.
Certified excellence
Your protection, guaranteed by the UK's gold standards.
Proud members of the Telecare Services Association, representing 350+ UK organisations. Committed to the highest ethical standards, ensuring legally compliant services that prioritise your safety and independence.
Awarded the TEC Quality Standards Framework -- the only UKAS-accredited certification for UK telecare. Independently audited across 10 core standards for unmatched quality assurance.
What our customers say
Based on 24 Trustpilot reviews
Who we help
Whether your mum lives alone, your dad is recovering from a fall, or your grandparent values their independence, Holden Grange gives your family the reassurance that help is always available.
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Take our 60-second quiz to find the right protection, or speak to our friendly UK team.